Session 5: ITSM Processes, Part 1 - Identifying, Defining, Approving
Date:
Monday, April 3, 2006
Time:
8:30 am – noon
Location:
Publishing & Distribution Large Conference Room
550 Airport Road, Salem, Oregon
Facilitators:
Melody Riley
Janet Gerling
Participants:
IT Asset Coordinators
IT Procurement Staff
Help Desk/Service Desk Representatives
SDC Representatives
TSC Technical Writer
Pilot Remedy Application Administrator